Incluye referencias bibliográficas e índice

Building foundations for understanding the consumer psychology of tourism, hospitality and leisure / Geoffrey I. Crouch -- Attitudes, emotions and information processing -- Profiling the one-and two-star hotel guests for targeted segmentation action : a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies / Sara Dolnicar -- The influence of consumers emotions on their service product evaluation / Sandra Gountas and John Y. Gountas -- Validating a guttman-type social distance scale for explaining residents attitudes towards tourism / Maree Thyne and Andreas H. Zins -- Motivation for domestic tourism : a case study of the kingdom of Saudi Arabia / Naima B. Bogari, Geoff Crowther and Norman Marr -- Ecotourist's environmental learning opportunity as a source of competitive advantage : are ecotourism operators missing the boat with their advertising? / Garry G. Price -- Consumption systems -- Domenic leisure traveler consumption systems -- Tourist activity planning in congested urban tourism environments : towards a game-theoretic model and decision support system / Qi Han ... [et al.] -- Comparing first-time and repeat visitor's activity patterns in a tourism environment / Astrid D.A.M. Kemperman, Chang-Hyeon Joh and Harry J.P. Timmermans -- Comparing first-time and repeat visitors' activity patterns in a tourism environment / Astrid D.A.M. Kemperman, Chang-Hyeon Joh and Harry J.P. Timmermans -- Decision and choice -- A study of tourist decision processes : Algarve, Portugal / Antónia Correia and Geoffrey I. Crouch -- The comsumption of association convention sites : preliminary results from a study of site choice / Geoffrey I. Crouch and Jordan I. Louviere -- Context and dynamics of social interaction and information search in decision making for discretionary travel / Tzung-Cheng Huan and Jay Beaman -- A duality in vacation decision making / Kenneth F. Hyde -- A model of vacation choice : an integration of personality and vacation choice with leisure constraints theory / Robyn L. McGuiggan -- Effects of holiday packaging on tourist decision making : some preliminary results / Walaiporn Rewtrakunphaiboon and Harmen Oppewal -- Experience and satisfaction -- An examination of the antecedents and consequences of customer satisfaction / Juksel Ekinci and Ercan Sirakaya -- First and repeat visitors to Orlando, Florida : a comparative analysis of destination satisfaction / Paul Fallon and Peter Schofield -- Aristotelian Ethical values within a tourism/hospitality industry context / Glenn F. Ross -- The role of expressive and instrumental factors in measuring visitor satisfaction / Muzaffer Uysal and John Williams -- Market segmentation -- Profiling airline Web users : a segmentation approach / Joseph S. Chen and Seyou Jang -- Toward more thorough data-driven segmentation in tourism: a tracking framework for exploring segment development / Sara Dolnicar -- Sustainable tourism and stakeholder groups : a case study of Colorado Ski resort communities / Richard R. Perdue -- Attaction and loyalty -- Cultural determinants of tourist intention to return / Jeffery M. Caneen -- Towards the conceptualization of tourism destination loyalty / Outi Niininen and Michael Riley -- Image and interpretation -- Measuring comparative performance of vacation destinations : using tourists self-reported judgements as an alternative approach / Metin Kozak -- Cross-cultural behavior research in tourism : a case study on destination image / Metin Kozak, Enrique Bigné, Ana González and Luisa Andreu