The fundamentals of hospitality marketing / Steve Mawson
Tipo de material: TextoDetalles de publicación: United Kingdom : Thomson, c2009Descripción: viii, 116 p. : il. ; 22 cmISBN:- 0826448321
- 9780826448323
- TX 911 .3 .M3 M462
Contenidos:
Finding out what the customer wants -- Market research : customers -- Market research : competitors and costs -- Market segmentation -- Develop the product or services to match customer's needs -- Forecasting and planning -- Products and services -- Place -- Price -- Tell the customer all about it -- Promotion -- Advertising -- Selling -- Branding -- Customers -- The future
Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Signatura topográfica | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | |
---|---|---|---|---|---|---|---|---|---|---|---|
Libros para consulta en sala | Biblioteca Antonio Enriquez Savignac | Biblioteca Antonio Enriquez Savignac | COLECCIÓN RESERVA | TX 911 .3 .M3 M462 (Navegar estantería(Abre debajo)) | 1 | No para préstamo | Turismo Sustentable y Gestión Hotelera | 025201 |
Total de reservas: 0
Incluye referencias bibliográficas: p. 114 e índice
Finding out what the customer wants -- Market research : customers -- Market research : competitors and costs -- Market segmentation -- Develop the product or services to match customer's needs -- Forecasting and planning -- Products and services -- Place -- Price -- Tell the customer all about it -- Promotion -- Advertising -- Selling -- Branding -- Customers -- The future
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