Chapter 1: Improving instructional desing: Issues, ideas and tips Adult learning: what do we know for sure -- Figuring our what people need to learn -- Assessing your needs assessment -- How to desing the ideal trainig course -- Speed learning by presenting objectives for the -- Price of commitment -- Writing obejctuves with style -- The training Wheel: a simple model for instructional desing -- How to build a training structure tht won´t keep burning down -- Making case studies come alive -- 10 secrets of desing ning successful simulations -- Fact and fiction about individualized instruction -- The value of individualized instruction -- Wasted behavior: a confession -- Why I don´t teach behavioral objectives anymore -- Confessions of an intrustional developer -- An outline for tem building -- To build or buy? -- Out of the can: how to customize off-the-shelf training -- The causes and cures of learner overload -- Desining small-bite training -- Accelerated learning: madness with a method -- The training-wate conspiracy -- Chapter 2: Design & authoring tips for technology-delivered instruction -- On the trail of better multimedia -- Desining under the influence -- 21st century human performance -- How to smooth the multimedia development process -- A multimedia debate: is it better to outsource design of do it yourself? -- Customized, off-the-shelf programs meet demand for fast training -- Make your video tell a story -- Building behavior models that work (the way you want them to) -- How to conduct a needs assessment for computer literacy training -- Chapter 3: Building better management training -- Using action learning -- Making competencies pay off -- What to teach team leaders -- 7 steps to building better supervisory training -- How to train esperienced supervisors -- Making outdoor experiential training work

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