Chapter 1: Issues and ideas: Why training doesn´t "stick" on the job -- Five keys to successful training -- A modest proposal for contingent rewards for trainers -- Why soft-skills training doesn´t take Is it realle leadership training? -- The myth of soft-skill training -- It´s all about buy-in -- The causes and cures of learner overload -- Different strokes: learning styles in the classroom -- How t oread this article -- Learning styles escape classroom! City in panic! Details at 11 -- Closing the confidence gap -- No self-efficacy, no performance -- Self-efficacy checklist -- Fighting trainee fear -- There, there -- Tending to technophobes -- Why they don´t do what we train them to do -- A trainer´s glossary: behavior modification -- On-the-job performane objectives -- Let´s get rid of the training department -- Measuring back-on-the-job performance -- Student´s post-training survey model -- Decipher the real feedback on {uml}smile{uml} sheets -- Supervisor´s post-training survey model -- Six reasons why training fails -- A training climate audit -- Chapter 2: Tools & tactics that improve training transfer -- 28 techniques for transforming training into performance -- Transfer of learning: the laboratory perspective -- Do managers help {uml}transfer{uml} training? -- Accelerated learning: madness with a method -- In search of the theory -- Notes from accelerated-learning converts -- Action learning: taming real problems in real time -- Action learning in action -- 10 benedits of participant action planning -- But wil they use training on the job? -- Why IBM traineers practice what trainers preach -- Keeping line supervisors from sabotaging your training efforts -- Links classroom learning on-the-job experiences -- Job aids: how to improve performance without formal training -- Performance aids: how to make the most of them -- Using checklists as an aid to transfer of training -- How to get the moust out of 360º feedback -- Teaching Johnny to manage -- Feedback technology and the growing appetite for self-knowledge -- Getting good feedback - and giving back in kind -- Make a sure your supervisors do on the job what you taught them -- Reinforcement of learning has big payoff -- Paying for knowledge -- Teaching daily work habits and patterns aids transfer -- 20 ways to energize your training -- 10 misconceptions that produce bad training -- Training for survial back on the job

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