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Marketing metrics : the definitive guide to measuring marketing performance / Paul W. Farris ... [et al.]

Contributor(s): Material type: TextTextPublication details: Upper Saddle River, NJ : FT Press, c2010Edition: 2nd edDescription: xv, 414 p. : il. ; 24 cmISBN:
  • 0137058292
  • 9780137058297
Subject(s): LOC classification:
  • HF 5415 .2 M48 2010
Contents:
Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-Ray -- System of metrics -- Appendix A. Survey of manager's use of metrics
Summary: "The challenge, of course, is knowing what to measure and exactly how to measure it. That´s where marketing metrics comes in. It is the most comprehensive and authoritative guide to defining, constructing, and using the metrics every marketer needs today. This second edition adds advice on how to measure emerging topics such as social marketing and brand equity, in addition to explaining indispensable marketing metrics ranging from return on sales to cannibalization rate."-- Prólogo de la segunda edición
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Holdings
Item type Current library Home library Collection Call number Copy number Status Notes Date due Barcode Item holds
Libros para consulta en sala Libros para consulta en sala Biblioteca Antonio Enriquez Savignac Biblioteca Antonio Enriquez Savignac COLECCIÓN RESERVA HF 5415 .2 M48 2010 (Browse shelf(Opens below)) 1 No para préstamo Negocios Internacionales 032708
Total holds: 0

Rev. ed. de: Marketing metrics : 50+ metrics every executive should master. 2006

Incluye bibliografía: p. 393-403 e índice

Introduction -- Share of hearts, minds, and markets -- Margins and profits -- Product and portfolio management -- Customer profitability -- Sales force and channel management -- Pricing strategy -- Promotion -- Advertising media and web metrics -- Marketing and finance -- The marketing metrics X-Ray -- System of metrics -- Appendix A. Survey of manager's use of metrics

"The challenge, of course, is knowing what to measure and exactly how to measure it. That´s where marketing metrics comes in. It is the most comprehensive and authoritative guide to defining, constructing, and using the metrics every marketer needs today. This second edition adds advice on how to measure emerging topics such as social marketing and brand equity, in addition to explaining indispensable marketing metrics ranging from return on sales to cannibalization rate."-- Prólogo de la segunda edición

Fondos PIFI Compra 130115 674.87

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